Returns & Exchanges
We want you to love your ILoveDooney purchase, but if you are not completely satisfied, we accept returns of unused merchandise within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Shipping Label
Download and print the pre-paid UPS return shipping label provided at the end of the return request process.
Pack Your Items
Securely pack your items in the original shipping box, include the packing slip, and affix the return label to the outside of the package.
Drop Off and Track
Drop off your package at any authorized UPS location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing